But first, read about the people behind this awesome site in About Us!
What is Fandom Trinkets?
It is an online accessories store offering trinkets and shirts from your favorite movies, books, and TV shows.
Where is it based?
It is an online shop based in Imus City, Cavite, Philippines. We are also part of a showroom, UniqubePH, at 3rd Floor University Mall, Taft Avenue Ermita Manila. Please be reminded, however, that some items may not be available at the shop.
Are you BIR-registered?
Yes, we are registered with the Bureau of Internal Revenue RDO 54A as a Non-VAT entity.
How do we know the availability of the products?
The online catalogue will be showing the available quantity of each item.
What are the products made of?
Majority of or accessories are made from alloy metal. Unless stated, it is not stainless, but it will not tarnish easily if proper care is used.
The material used in our shirts is a mix of cotton and polyester, while we use canvas material with lining for our purses and bags.
How do I order?
We use the shopping cart system for ordering. Upon account registration, you may add items to the shopping cart. Once orders are final, you may check out and choose the shipping and payment details. You will be shown the payment details as you confirm the final order. You will have three (3) days to pay for it; otherwise your order will be canceled.
Do you offer meet-ups?
We strictly do not offer meet-ups.
Do you offer free shipping?
Yes, we will ship your orders for free if your total purchase is Php1,000 and above using the code FTship.
Do you offer COD (Cash On Delivery)?
Yes, COD is available for SELECTED LOCATIONS ONLY.
Do you ship on weekends and holidays?
No we do not.
When will I receive my package?
Please use this timeline for your guide:
Day 0: Order
Day 1-3: Payment
Day 4: Processing/Packing
Day 5: Shipped out
Day 6-8: Arrival for Manila orders
Day 6-10: Arrival for provincial orders
Note that the faster you pay, the faster we can process and send out your orders.
For buyers within Metro Manila, orders will be received in 1-3 days after shipping.
For provincial buyers, it will be received in 3-5 days after shipping.
How do I track my package?
Upon shipment, we will provide you with the tracking number of your parcel, which you may use to track them online after 24 hours.
When we process your order, we also assign a tracking number, which you will receive via email. HOWEVER, this tracking number is not updated real time. You have to wait 1-2 days for the courier website to be updated and show the status of your delivery. We ask that you be patient.
Please note that at the time of pickup by the courier, we transfer to them the responsibility for your parcel. Tracking of orders are the responsibility of the buyer. We can however assist you should there be a delay in the delivery.
What are your modes of payment?
We accept payments via LBC, Cebuana, G-Cash, credit card, Paypal, BDO bank deposit, and BPI bank deposit and bank mobile transfer. You can pay even without a bank account or credit card!
How do we contact you?
You may send us an SMS 09332318830 or email email@example.com.